materialmarkets.net

Privacy Policy

Last Updated: 7.3.2026

1) Introduction

  • Luxora Market LLC (“Material markets”, the brand, “we”, “us”, “our”) operates the Material Markets platform and is committed to protecting your privacy.

  • This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Material markets platform (“Platform”).

  • By using the Platform, you agree to the practices described in this Privacy Policy.

2) Data We Collect

2.1 Information You Provide

  • Account information: name, email, phone number

  • Identity verification data: KYC documents, ID photos (KYC verification is performed manually by Luxora Market LLC to comply with AML and fraud‑prevention requirements.)

  • Payment information: payment method details, transaction data

  • User-generated content: listings, messages, uploaded images

2.2 Information Collected Automatically

  • Device information: model, OS version, browser type

  • IP address and approximate location

  • Usage data: pages viewed, actions taken, timestamps

  • Cookies and similar technologies: for analytics and security

2.3 Information from Third Parties

  • Payment processors

  • Identity verification providers

  • Fraud-prevention partners

3) How We Use Your Data

We use your data to:

  • Create and manage your account

  • Process payments through the escrow system

  • Prevent fraud and ensure platform security

  • Facilitate communication between buyers and sellers

  • Comply with legal obligations

  • Improve the Platform and user experience

  • Provide customer support

Note: We do not sell your data to third parties.

4) Legal Basis for Processing (GDPR)

We process personal data based on:

  • Contractual necessity: to operate the Platform

  • Legitimate interest: fraud prevention, security, service improvement

  • Legal obligation: KYC, AML, tax compliance

  • User consent: where required, such as cookies

5) Data Sharing

We may share data with:

  • Payment processors

  • KYC/AML verification providers

  • Cloud hosting providers

  • Law enforcement (when legally required)

Note: We do not share data with advertisers or unrelated third parties.

6) Data Storage and Security

We use industry-standard security measures to protect your data, including:

  • Encryption

  • Secure servers

  • Access controls

  • Fraud-detection systems

  • Data is stored only as long as necessary for legal, operational, or security purposes.

7) User Rights (GDPR)

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Request data portability

Contact: Requests can be made by contacting us at support@materialmarkets.net

8) Cookies

We use cookies for:

  • Security

  • Session management

  • Analytics

  • Improving user experience

  • Users may disable cookies in their browser settings, but some features may not function.

9) Minor’s Privacy

  • The Platform is not intended for users under 18.

  • Users under 18 may only use the Platform with guardian supervision.

10) International Data Transfers

  • Your data may be processed or stored in countries outside your jurisdiction.

  • We ensure appropriate safeguards are in place for such transfers.

11) Changes to This Policy

  • We may update this Privacy Policy from time to time.

  • Continued use of the Platform after updates constitutes acceptance of the revised Policy.

12) Contact Information

For questions or requests regarding this Privacy Policy, contact:
support@materialmarkets.net

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