Last Updated: 7.3.2026
1) Introduction
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Luxora Market LLC (“Material markets”, the brand, “we”, “us”, “our”) operates the Material Markets platform and is committed to protecting your privacy.
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This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Material markets platform (“Platform”).
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By using the Platform, you agree to the practices described in this Privacy Policy.
2) Data We Collect
2.1 Information You Provide
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Account information: name, email, phone number
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Identity verification data: KYC documents, ID photos (KYC verification is performed manually by Luxora Market LLC to comply with AML and fraud‑prevention requirements.)
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Payment information: payment method details, transaction data
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User-generated content: listings, messages, uploaded images
2.2 Information Collected Automatically
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Device information: model, OS version, browser type
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IP address and approximate location
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Usage data: pages viewed, actions taken, timestamps
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Cookies and similar technologies: for analytics and security
2.3 Information from Third Parties
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Payment processors
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Identity verification providers
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Fraud-prevention partners
3) How We Use Your Data
We use your data to:
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Create and manage your account
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Process payments through the escrow system
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Prevent fraud and ensure platform security
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Facilitate communication between buyers and sellers
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Comply with legal obligations
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Improve the Platform and user experience
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Provide customer support
Note: We do not sell your data to third parties.
4) Legal Basis for Processing (GDPR)
We process personal data based on:
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Contractual necessity: to operate the Platform
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Legitimate interest: fraud prevention, security, service improvement
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Legal obligation: KYC, AML, tax compliance
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User consent: where required, such as cookies
5) Data Sharing
We may share data with:
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Payment processors
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KYC/AML verification providers
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Cloud hosting providers
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Law enforcement (when legally required)
Note: We do not share data with advertisers or unrelated third parties.
6) Data Storage and Security
We use industry-standard security measures to protect your data, including:
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Encryption
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Secure servers
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Access controls
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Fraud-detection systems
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Data is stored only as long as necessary for legal, operational, or security purposes.
7) User Rights (GDPR)
You have the right to:
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Access your data
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Correct inaccurate data
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Request deletion (“right to be forgotten”)
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Restrict processing
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Object to processing
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Request data portability
Contact: Requests can be made by contacting us at support@materialmarkets.net
8) Cookies
We use cookies for:
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Security
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Session management
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Analytics
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Improving user experience
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Users may disable cookies in their browser settings, but some features may not function.
9) Minor’s Privacy
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The Platform is not intended for users under 18.
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Users under 18 may only use the Platform with guardian supervision.
10) International Data Transfers
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Your data may be processed or stored in countries outside your jurisdiction.
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We ensure appropriate safeguards are in place for such transfers.
11) Changes to This Policy
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We may update this Privacy Policy from time to time.
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Continued use of the Platform after updates constitutes acceptance of the revised Policy.
12) Contact Information
For questions or requests regarding this Privacy Policy, contact:
support@materialmarkets.net